Android Based Systems
Customer Service Hours
Mon - Fri, 4PM to 12AM (Eastern time)*
*For general inquiries, allow up to 48~72 hours to be answered. For technical support while in an installation, please add [Installation] at the subject of your inquiry e-mail. A contact telephone number may be provided after your email tech-support request.
Shipping and customs
Shipping takes averagely 10 to 15 days to Europe and North America due to Chinese Government Export Control, except Standalone Smartphone Interface Product. Warranty shipping(Replacement) could take up to 30 days. Customs and duties are not included in the price and shipping. For EU, custom charges are averagely €120~180 depending on country.