Mon - Fri, 10:00 AM to 6:00 PM (U.S Eastern time)*

*For general inquiries, allow up to 48~72 hours to be answered. For technical support while in an installation, Call us 1-802-552-3053(Pre-arranged calls only). 

Shipping and Customs

Shipping takes averagely 10 to 15 days to Europe and North America due to Chinese Government Export Control, except Standalone Smartphone Interface Product. Warranty shipping(Replacement) could take up to 30 days. Customs and duties are not included in the price and shipping. For EU, custom charges are averagely €80~180 depending on country.