Personnel Statement from the C.E.O
This is Daniel Daehyun KIM, the C.E.O of RSNAV.com
For the last two months or so, I had my personal health and family issues prevented me to serve you better. Despite my team's efforts, I know you may feel bad about out pre-sale and post-sale services and let you down.
I deeply apologize for this.
After few months of struggling, I am gradually taking my duties a step by step. Still everyday is challenging for me as my health is not as good as before, but I believe I went through the darkest time and it is about the time to stand up and running again.
If you feel you were ignored or there has to be a manager level attention, service for your issues, please kindly write them again to my attention by putting '[RSNAV Head]' wording on the very first section of the subject of your e-mail inquiry to 'email@example.com'. This will allow our mail system to redirect your e-mail to my attention properly.
Please restrain yourself to use this tagging to something that our team can help you.
Use the tag only when you have
- transaction issue(refund not processed, credit not applied or relevant financial transaction issues)
- advanced technical questions and technical issue reporting that our team did not solve at all and you didn't get any practical help from our Facebook user community.
For order processing and logistics inquiries, or pre-sale inquiries with the tag may be not answered to maximize my productivity.
Finally, currently I am devoted myself on the S5 development now and I expect to see some outcome of promised renovations by this April and ship new models gradually from May 2024. RSNAV S5 will be another huge leap for premium audio quality/handsfreee call quality wise along with some new renovations on screen and hardware functions. This may be our last master piece for aging Audi cars with older radio, MMI(2g, 3g, rmc, MIB 1/2) completing our hommage to achieve audiophile satisfying infotainment experience.
Thank you for your strong patronage and interest, always.
Daniel Daehyun KIM, C.E.O, rsnav.com
We are back!
We are back on business after a long Chinese new year holiday vacation. We are resuming the production and logistics promptly. Thank you for your patience.
RSNAV S5 series (Left in the video below, the right one is the current S4)
New thin bezel versions of 12.3" lines(being designed) and 10.25"(planned) lines to come - second quarter of 2024.
- Brighter and better display
- New CPU supporting Android 13 (The spec performance is the same class as the current S4 lines, only a minor revision but critical for Android 13+ support)
- New DSP chip that has better EQ responses and stronger bass.
- Some hardware logic improvements based on user feedbacks in S4 series.
- More LTE frequency supports for US adapting the LTE frequency distribution policy changes.
Exact release date is not yet announced. S5 is much more like refinement of the current S4 line. There is no significant hardware spec upgrade(e.g. 5G data connection).
For December, 2023, we are already booked with 80 orders to be produced.
DO NOT PLACE AN ORDER IF YOU CAN'T WAIT. There are average of 100 orders ahead of you and the number is not decreasing.
There is no way for us to expedite an order for any reason. Everyone wants it fast and urgerntly.
We hope your generosity on this though times.
It is strongly suggested to contact us via e-mail(firstname.lastname@example.org and email@example.com) if you feel your previous inquiry/request is neglected. We will give you an initial response within 48 hours.
'What is firstname.lastname@example.org e-mail? Can I trust?'
Rsnav01@163.com is a China stationed RSNAV.com staff e-mail account and make sure this e-mail is not blocked or filtered in the spam. We are having issue with e-mail forwarding service on RSNAV.com domain, thus using external e-mail service. We are sorry for the confusion and inconvenience
RSNAV S4 Ultimate Installation Guide by Daniel Polniak
Thank Daniel for his passion for the good of Audi owners.
Looking for screen protectors for your RSNAV S4?
For customers in the America, if you are looking for the best anti-glare, anti-smear screen protector for your RSNAV S4, please visit Photodon.com their RSNAV compatible products are laser cut to fit your RSNAV screen perfectly. S3 ones are also compatible with S4.
Updated instructions for RSNAV S4 Android headunits
For wiring diagrams and extra information for other car models, please visit RSNAVWiki.com
RSNAV S3, S4 Installation Walk-through Guides (Special thanks to our enthusiast Daniel Polniak.)
S4 Video Show cases and S3 legacy instructions
Some of following videos are time indexed so you can skip to the parts that you are interested in if you watch in YouTube site.
Looking for fast help from other RSNAV users, want to help others? Please join our user community! The link to the dedicated Facebook group is in the left menu.
RSNAV.com is operated by a very small team of dedicated staff. Despite our small team, we are in the process of growing our team to be able to help you quicker and more efficiently. Due to the popularity of our products we are experiencing a growth that is proving challenging to keep up with. Please be patient as we grow to better server you in the future.
We highly recommend joining the RSNAV group in Facebook, where Daniel monitors posts and questions on a frequent basis, even when outside of his office. Being a user community, there are also a growing number of RSNAV users that are very eager to help others.
Do not message Daniel or the RSNAV page using Facebook Messenger. It is NOT monitored and questions posted through messenger will not be read or answered. Please refer to the Contact Us page for the most appropriate email address to send your questions to.
Thank you, the RSNAV team.
RSNAV Android Systems
RSNAV S4 Standard System
RSNAV Audi Video Interface
Rsnav.com reserves the right to cancel a device registration if payment is cancelled or declined after shipping its products to a customer.
For example, if you file a chargeback, RSNAV.com will cancel your device registration. This will result in the device functionality being suspended. Once the device has been suspended, Every 5 minutes, an 'inactivation warning' will appear on the screen on the affected RSNAV Android device. For Standalone devices, there will be a limited functionality until the required payment information has been provided to RSNAV.com. Rsnav.com will not reinstate any device that has not been properly and fully paid for.
There is no way to retain a fully working RSNAV device without paying for it properly and in full. Any attempt to short pay, or steal the product from RSNAV.com will be met with a quick response. We will pursue all attempts to defraud RSNAV.
DO NOT PURCHASE FROM RSNAV.COM IF YOU DO NOT AGREE OR DO NOT UNDERSTAND THE TERMS AND CONDITIONS AS DESCRIBED ON THE RSNAV.COM WEBSITE.
last revised Nov, 6th, 2022