Recall

We just learned that in some car models with B&O audio option, there will be no bass sound through AUX in newly shipped RSNAV S5.

Currently the speaker bypass lines(pictured below) are removed from the main harness while the connectors are sealed with a black felt tape.

For those who are affected by this, you will need to receive the box(the bypass lines) from us and connect it to restore the bass. You will just need to add this box to your existing main harness.

We will prepare the instruction video how to connect them.

Please contact the customer service at rsnav01@163.com to request this.

We did checked in a Q5 with B&O audio before we ship. We have video and photos that were taken when we were checking it if it was safe to remove the box and nothing seemed affected. But unlike what was tested, apparently, there may be bass sound lost issue in some cases that were reported to us lately.

We are deeply sorry for this may cause inconvenience.

Product name change

RSNAV S4 STANDARD WILL NOW BE CALLED 'RSNAV STANDARD SYSTEM' OMITTING 'S4' FROM ITS NAMING.

STANDARD SYSTEM IS BASED ON LINUX OPERATING SYSTEM WITHOUT ANY APP STORE SUPPORT, BUT HAS LIMITED FUNCTIONS(CARPLAY, ANDROID AUTO, ETC) AND LOWER RESOLUTION COMPARED TO THE ANDROID SYSTEM.