S4 Android system reservation is now closed
Thank you for your enormous interest and support.
RSNAV Series 4(S4) Android system reservation is closed.
We are sold out of the first batch production.
The second production batch reservation is expected to begin in a month(June).
Also, for those who billed with balance, orders will be processed only for those orders paid in full. So it is recommended to pay it off if our bill corresponds to what you want to have.
If there has to be a correction to your bill, we will process it in next 12 hours. Just once is enough for e-mail submission for order change request.
Expected delivery of Pro to begin from the late June.
Ultimate version price and availability is still not determined due to two factors: 3D view app dev. delay and supplying cost of replacement mirror under half covers. The former is being delayed, and the later is limited and the supplier's pricing is not acceptable. It is likely that we are going to provide just cameras and wirings with Ultimate, not the OEM look mirror covers with camera holes.
At this time, I have to remind you that to install 3D 360 degree view, you need to remove all door interior panels, side mirror assemblies, pass wire through the front firewall(OEM method is passing inside the fenders, remove trunk/tailgate trims. The worst is to passing wire from body to doors using OEM passage. There is no way to reuse the OEM harness and cameras are not direct replacement to the OEM equipment. If you are hiring someone else to do this, the minimum labour cost is likely 2,000 dollars or 20 working hours.
We are recommending you to pay off the bill which will put you entitled to receive a pro whenever you change your mind giving up ultimate. You can continue to wait for ultimate even after paying off for the pro if you let us know that you are deferring for ultimate at the time of paying off the bill.
S4 Introduction video part 1 is uploaded to our YT Channel
If you see the description of the video in YouTube site, it is time indexed so you can skip to the parts that you are interested in.
Reservation Transaction Flow
1. A reservation of S4 made by a client
2. RSNAV bills the balance payment reflecting information and requests provided with the reservation
3. Client pays off the balance or makes another revision request
4. RSNAV will e-mail those who paid off the balance payment during May to reconfirm your order asking you to provide a photo of your car's interior and double checking your order details such as screen size and device model.
5. In June, when your unit is produced and right before packed, we will ask if there is any other revision required to your order. At this time you can add or subtract any accessory or defer your Pro order for Ultimate. Also we will review if your shipping charge is correct. You will be billed or refunded accordingly. Once this process completes we ship as instructed and the order cannot be changed after.
Now our e-mail backlog is going over 1000 and at RSNAV, we are screaming. We are happy for your enormous interest and business but at the same time processing each client's request is overwhelming us.
For S4 reservation, now we are billing the final payment for early reservations. We are reflecting your request to include additional items. All order are mostly revisable - we can add, subtract, change your order even if you paid in part or full. So don't worry too much about changing your order details. Just submit your request once to our email@example.com and we will set it up straight for you(eventually).
For those who waiting for Ultimate, we are now billing you for Pro version payment. You can pay off the final bill for Pro for now and defer to Ultimate when a Pro unit is ready to be shipped. We are doing like this because Ultimate hardware is ready, but 3D 360 view software is really sluggish and we need further negotiation with replacement side mirror under half cover supply with its suppliers.So when a pro is ready, we will email you if you want to have pro now or wait for ultimate. If you opt for the ultimate and we will revise your order again to collect the price of ultimate option.
For Standalone Interface technical support
Please e-mail us both firstname.lastname@example.org and email@example.com
Public Advice on RSNAV.com visitors.
First of all, we, RSNAV team, thank you for your interest and business with us. The numbers of inquiries and expressed trusts on our products are somewhat overwhelming but we are not handling it in a reasonable time frame(48 hours). Currently, our e-mail response time is prolonged and average waiting time for an answer is 3~5 business days.
If your answers are not answered in 3~5 business days, don't hesitate to call us within the consultation hours prescribed in the contact us page. Oddly, a good number of e-mails are simply ends up in spams or just vaporizing. Especially when the inquiry contains some transaction relate words. Our primary e-mail service is Gmail and all the e-mails are then carbon copied to our teammates to their e-mail addresses but it seems multiple spam filters and blockers are redundantly working and causing some e-mails to be marooned.
We eager to restructure our client service group and reorganize our e-mail system within next 6 months.
Looking for fast help from other RSNAV users, want to help others? Please join our user community! The link to the dedicated Facebook group is in the left menu.
RSNAV.com is operated by a very small team of dedicated staff. Despite our small team, we are in the process of growing our team to be able to help you quicker and more efficiently. Due to the popularity of our products we are experiencing a growth that is proving challenging to keep up with. Please be patient as we grow to better server you in the future.
We highly recommend joining the RSNAV group in Facebook, where Daniel monitors posts and questions on a frequent basis, even when outside of his office. Being a user community, there are also a growing number of RSNAV users that are very eager to help others.
Do not message Daniel or the RSNAV page using Facebook Messenger. It is NOT monitored and questions posted through messenger will not be read or answered. Please refer to the Contact Us page for the most appropriate email address to send your questions to.
Thank you, the RSNAV team.
Frequently Asked Questions
How fast are products shipped? Why isn't my tracking number working yet?
Except the standalone interface line product, from the date you place an order to the delivery to your doorstep would take up to A MONTH for All Android system products. This is due to forementioned LCD and IC shortages at the industry. This situation is likely continue until late 2022.
At this time, the average waiting period with DHL is between 7 to 14 days. This means that for at least 7 business days your tracking number will be shown as 'Not yet picked up'. This is beyond our control, until such time as the worldwide shipping companies are able to increase their capacity.
RSNAV Android Systems
RSNAV Standalone Systems
RSNAV Audi Video Interface
Rsnav.com reserves the right to cancel a device registration if payment is cancelled or declined after shipping its products to a customer.
For example, if you file a chargeback, RSNAV.com will cancel your device registration. This will result in the device functionality being suspended. Once the device has been suspended, Every 5 minutes, an 'inactivation warning' will appear on the screen on the affected RSNAV Android device. For Standalone devices, there will be a limited functionality until the required payment information has been provided to RSNAV.com. Rsnav.com will not reinstate any device that has not been properly and fully paid for.
There is no way to retain a fully working RSNAV device without paying for it properly and in full. Any attempt to short pay, or steal the product from RSNAV.com will be met with a quick response. We will pursue all attempts to defraud RSNAV.
DO NOT PURCHASE FROM RSNAV.COM IF YOU DO NOT AGREE OR DO NOT UNDERSTAND THE TERMS AND CONDITIONS AS DESCRIBED ON THE RSNAV.COM WEBSITE.
last revised July, 14th, 2020