Contact Us
RSNAV.com(9446-9830 Québec inc.)
Chief of Operation: Mr. 'Daniel' Daehyun KIM
Android Support team: Mrs. May, XIA/Mr. Leo, WANG
Standalone Interface Support team: Ms. Summer
Shipping manager: Mr. Huang
Headquarter Address: 10122 St-Vincent, Mirabel, QC, Canada J7N-2Y2
Presale, Order, Order processing, Payment, Initial Warranty Service, Refund, Business cooperation related questions: Use the contact form below.
Technical support related to Standalone interface and/or all other inquiries: summer@carlinkit.com, info@rsnav.com
RSNAV S2, S3, S4 Android system installation, technical support: rsnav01@163.com, info@rsnav.com
RSNAV S2, S3, S4 Android system shipping related inquiries only: rsnav01@163.com (Directly monitored by shipping department)
Follow up communication only related to the replacement/refund/repair for a S2, S3, S4 Android system: rsnav01@163.com
(Directly monitored by RMA department. Do not submit your initial request to this e-mail. Use contact form below, or else It will be ignored. This is only for follow up inquiries)
Some examples of the correct e-mail to send your inquiries to:
"When will you ship my S4 Android orders?": rsnav01@163.com
"When will you ship my standalone interface?": Use contact form below
"I would like to request a replacement.": Use contact form below
"I sent my old android unit back and would like to know if you received it.": rsnav01@163.com
"I installed the RSNAV S3 Android product and XXX is not working": rsnav01@163.com or info@rsnav.com
"I installed the RSNAV Standalone Interface and YYY is not working":
summer@carlinkit.com and info@rsnav.com
Shipping and RMA department may not answer to your e-mail directly. It is always recommended to send your e-mail to info@rsnav.com and just cc applicable department.
RSNAV Telephone: 1-802-552-3053 (By appointment and emergency only, to arrange a call, please use the contact form below. Do not call outside M-F, 1:00pm to 9:00pm, U.S. Eastern Time. Otherwise, the call may not be answered)
Skype: tgis.daehyun
(Skype is not monitored and is only provided for video conference call based installation support, when an appointment has been pre-booked and scheduled)