The information below is NOT related to Android-based systems with 'RSA' prefix or new 4th Generation Standalone Smartphone Interfaces with CarPlay and Android Auto. 

Recall deadline is set to September 15, 2018. After that, there will be no offer available for a refund, but only replacement until your warranty expires. 

Unfortunately, many of our 2nd Generation (Silver Box) Standalone Apple CarPlay+HDMI input interface kit for Audi cars with 3G/3G+/MIB MMI previously sold is experiencing a stability issue. Even Audi's original CarPlay interface, which can be found on newer 2017-2018 Audi vehicles, is unstable as well. We have taken this stability issue seriously and have decided to take action.

Please read the attached PDF file for your options and follow the instructions contained within it.

Recall instruction and request form

We are sorry for the inconvenience. 

RSNAV team.